01304 448868

Compare Prices and Book Your Parcel Online:

Weight (kg):
Length (cm):
Width (cm):
Height (cm):

Guide For Packing Your Item Correctly

The Correct Box

  • Whenever possible, pack items in boxes that are double walled and robust. Packaging strength is needed because the couriers may stack parcels on top of each other in storage and in transit.
  • Choose boxes that are made of corrugated cardboard, with good quality outer liners. Use heavy-duty double-layered board for fragile items to ensure trouble free parcel delivery.
  • Choose a box or carton that is larger than the items to be packed, to allow protective packaging to be used inside the box.
  • Under-filled boxes are likely to collapse, overloaded ones may burst
  • Always use high quality materials for your packaging. Consider strength, cushioning, and durability
  • Wrap all items separately
  • Put goods in the centre of a package ensuring they do not touch the sides. Your item should be well cushioned on all sides
  • Seal top and bottom of cartons with an 'H' seal using 48mm or 50mm wide plastic or reinforced carton sealing tape.
  • Mark any parcels over 25 kilos as "Heavy"
  • Please see our Packaging supplies page for all your needs.

Invest in Good Packaging Materials

Use cushioning materials for protecting goods inside the box and to stop contents moving during transit.

  • Bubble wrap,
  • Shredded paper
  • Polystyrene chips,
  • Aircushions.

Prohibited or Restricted Goods.

Always check that your shipment is acceptable for transportation.

Please see our page on Dangerous, Hazardous and prohibited items.

Prohibited Items

A prohibited item is defined as any consignment, or part thereof, handling, import or export of which is prohibited under any applicable law, rule, convention or regulation.

Dependent upon the countries of origin, transit and destination, examples of items that could be defined as Prohibited include but are not limited to:

  • Any Hazardous, combustible, or explosive materials (Any item that displays a UN number)
  • Munitions of war
  • Firearms (or parts thereof). This includes replicas, toys, antiques, decommissioned firearms
  • Narcotic drugs
  • Pornographic materials
  • Precious metals and gemstones
  • Counterfeit goods
  • Paper currency, coins, credit cards, and cheques
  • Un-wrapped metal
  • Engines (not crated)
  • Live Animals/Insects
  • Mattresses (either vacuum packed / boxed or flat)
  • Fireworks

Restricted Items

Postage Planet deems the following goods to be either hazardous or requiring a 'two person lift'. If you book a consignment to send the goods listed below Postage Planet then reserves the right to refuse to collect this and if it does collect it then Postage Planet accepts no liability for the loss or damage of the goods.

Dependent upon the countries of origin, transit and destination, examples of items that could be defined as Restricted include but are not limited to:

  • Fine arts
  • Bathroom Suites (or parts thereof such as Ceramics , Cisterns, Toilets, Basins)
  • Flat Screen TVs (Plasma screen , projection screens)
  • Antiques
  • Dead animals, foodstuffs and other perishable items
  • Human organs and remains
  • Plants
  • Tobacco
  • Wines and/or spirits

Delicate and Fragile

If you are shipping delicate or fragile items

  • Place them in the centre of the carton
  • Make sure they are not in contact with the outside walls at any point
  • Surround them with adequate cushioning materials.
  • If there is more than one item place cushioning around each object, as well as around them all.

Liquid Precautions

If you are shipping liquids

  • Make sure they are in strong leak-proof container
  • Tape around the seal of the lid
  • Seal with a double wrapping of plastic film
  • Package them as suggested for delicate and fragile items above.
  • Leakage may spoil other items in the same package, so ship liquids in a dedicated carton.
  • Use "arrow-up" label for non-solid materials.
  • Be sure to check your chosen couriers terms and conditions as most will not insure parcels containing liquid and some will not ship liquids at all.

Smelly or Greasy Items

If you are shipping semi-liquid substances like grease, or strong smelling goods

  • Wrap them in plastic film or grease-resistant paper
  • Seal them with adhesive tape
  • Package them as suggested for delicate and fragile items, above.
  • Leakage or contamination may spoil other items in the same package, so ship them in a dedicated carton.
  • Use "arrow-up" label for non-solid materials.

Powders

International shipping of powders and grains

  • Package them in a dedicated container, or in strong plastic bags. Seal securely.
  • Package them as suggested for delicate and fragile items.
  • Leakage or contamination may spoil other items in the same package, so ship them in a dedicated carton.
  • Place powders and fine grains in strong plastic bags, securely sealed and then packed in a rigid fibreboard box.
  •  Use "arrow-up" label for non-solid materials.

It's a Gift

  • When sending pre-packaged or pre-wrapped gift items do not rely on the manufacturer's display or presentation packaging.
  • Repack gifts in line with the advice on this page.

Large, Flat and Flexible

If you are sending large, flat, flexible items, like maps, plans, posters, etc,

  • Pack them flat between two rigid boards (like hardboard)
  • Or roll them and place them in postal tubes.
  • Triangular tubes are less likely to be damaged than round tubes.

Sound and Vision

When shipping computer discs, CDs, DVDs, etc,

  • Place each one in a protective sleeve
  • Package them tightly together
  • Put them into a strong outer carton, with cushioning materials.

When shipping magnetic media like audio or video tapes

  • Consider transferring them onto optical media like DVD or CD ROMS.
  • If this is not possible, package them in protective sleeves
  • Place then in the centre of a larger box.

Sharp Objects

When shipping items like tools, knives and scissors

  • Ensure metal objects are packaged and wrapped with extra care to prevent injury to your Courier and our staff and damage to other customers' goods
  • If possible pack them in manufacturer-supplied protective packaging
  • Or in a dedicated sheath that will protect edges and points
  • Or protect edges and points with heavy non-corrugated cardboard, taped securely in place so that it cannot be dislodged
  • Make sure the recipient knows what is in the package, to avoid the possibility of injury during unpacking

Recycling

It is perfectly acceptable to reuse previous packaging material.

  • Make sure it is undamaged and the strength has not been compromised by impact or damp
  • Remove or completely cover all previous address, or content information labels

Sealing Your Box

  • Seal boxes using STRONG parcel tape, or plastic strapping.
  • Seal top and bottom of cartons with an 'H' seal using 48mm or 50mm wide plastic or reinforced carton sealing tape.
  • Domestic adhesive tape is inadequate and can fail in damp or wet conditions.

Labelling

When using Postage Planet shipping services

  • In most instances a properly formatted address label can be printed on your computer printer
  • If you cannot print your label, you will need to choose the option of no printer when booking your parcel, the courier will then bring a postage label to stick on your parcel when he arrives to collect your item.
  • If using the service where you drop your parcel at your local post office you must be able to print a label.
  • Place labels on the top of the parcel
  • Ensure label is securely affixed to the package
  • Include the recipient's phone number where possible
  • Remove all old address labels
  • Ensure the barcode is placed flat
  • Include a return address

Do Not

  • Do not use rope or string to seal boxes. It can break, and it can catch on other packages and cause damage.
  • Do not use substandard or damaged cartons.
  • Do not allow contents to move within their packaging.
  • Do not allow fragile items inside a package to touch each other.
  • Do not use domestic adhesive tape.
  • Do not rely on "Fragile" and "Handle with care" labels as a substitute for careful packaging. They are only appropriate for information purposes.