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DPD Delivery Information

DPD is one of the UK's leading time-critical carriers and can satisfy all your distribution needs, whether your consignments are for the UK or elsewhere in the world.

Integrating our own extensive UK network with our unrivalled ground-based service to Europe and Air Express service to the rest of the world, we are well placed to satisfy all your distribution and logistics needs.

In addition, our team of people has the technology and information systems to provide a seamless service for you and your customers.

Every day we connect businesses and people through our extensive range of products and services. Whatever you're shipping, within the UK or abroad, we will give your customers the best possible delivery experience.

We take a more personal approach to parcel delivery.

Every day our 46,000 delivery experts deliver more than 3 million parcels across Europe’s largest road network and beyond. Every relationship we build along the way matters to us.

Our ambition is to be the best delivery partner to work with. So we’re continuously evolving our customer experience to deliver brilliantly simple solutions that make sending and receiving parcels easier and more flexible

UK

At DPD we are constantly investing in technology to provide your customers with the best possible delivery experience. This combined with our extensive range of Products and Services means no one can deliver better value for your customer. 

We never forget that we're an extension of your own brand and company. We provide a comprehensive range of time-critical, value for money services and no one can match our reputation for service and security. Whether you're sending parcels, documents or freight - no one delivers better value throughout the UK.

International

Our overseas services offer unbeatable, flexible solutions for all your delivery and logistics needs for Europe and the rest of the world.

As part of DPD group, we have access to extensive ground and air networks, which means we can be relied on to supply reliable and competitively priced delivery services anywhere in the world.

Developed in conjunction with national postal authorities and chosen suppliers, international mail has been specifically created to meet the needs of businesses currently sending over 2kg of international mail every day. In fact, DPD international mail will not only take the hard work out of organising overseas deliveries, but also significantly reduce the cost.

Service features

  • Fulfilment services
  • Bulk mailshots, e.g., Christmas mail, direct mail, catalogues and statements

There are two international levels to choose from:

  • Priority - a fast, efficient service that is ideal for time-sensitive mail with a target delivery time of 3-7 days in Europe and 6-10 days in the rest of the world
  • Standard - a service combining speed with economy, offering a delivery aim of 7-14 days in Europe and 14-21 days in the rest of the world

Service benefits

  • No pre-payment for franking or stamps, which means improved cash flow for customers using the service
  • Our simple, straightforward tariff splits the world into three zones: the EU, rest of Europe and rest of the world
  • Our competitive prices ensure excellent value for money for both priority and standard services
  • No franking or weighing means faster processing and reduced equipment costs
  • We collect mail free of charge and provide free bags, so our customers save even more time and money

Restricted Items

Goods not accepted for carriage or storage:

  • Dangerous goods
  • Hazardous goods
  • Flammable goods
  • Live or dead animals
  • Perishable or frozen food
  • Cash (including cheques or vouchers)
  • Jewellery, fur, antiques, works of art or precious metals
  • Negotiable instruments (including cheques and any vouchers with a face value)
  • Glass (porcelain, earthenware or other similar materials)
  • Documents which can be exchanged for cash or goods
  • Televisions or monitors with screens larger than 37"
  • Any goods which require temperature controlled transport
  • Non excepted batteries
  • Liquids
  • Pornography
  • Firearms
  • Personal effects (suitcases or personal belongings)
  • Any goods prohibited by the law or regulation of any government or public or local authority of any country where the goods are carried

DPD Classic

DPD Classic specialises in the delivery of parcels to Europe and beyond.

So, whatever the volume of packages you dispatch, the DPD Classic service will deliver exceptional value for money. That's why the service already satisfies over 300,000 customers each year.

Service features

  • 2-8 days scheduled delivery according to destination
  • Predict notifications
  • European Pickup network
  • Service splits continental Europe into straightforward delivery zones for ease of use
  • Direct links overnight to DPD's international hubs
  • Individual parcel tracking and proof of delivery
  • Swift, safe and reliable service with a proven track record
  • Independently monitored high security, closed transit system ensures a secure service
  • Dedicated multilingual international customer services
  • Easy to use system with the same straightforward process used in the UK, applicable to Europe
  • Excellent value for money

These are a few of the European Countries we deliver to;

Austria, Belgium, Czech Republic, Denmark, Finland, Germany, Luxemburg, The Netherlands, Slovakia, Sweden, France, Slovenia, Hungary, Croatia, Greece, Italy, Ireland, Portugal, Spain, Bulgaria and Romania.