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Postage Planet Terms and Conditions - Send your parcel reliably and swiftly

Last updated on 26/09/2014

You can download and print these terms and conditions by clicking here.

Introduction
You may access most areas of this website without ordering or registering your details with us. You must be over 16 years of age to use our service.

This website is owned and operated by iBrit Limited. Company Number: 7522315 VAT Number: 130 2479 45

When you visit our website you are required to accept the terms and conditions listed below in return for receiving information about our company, services and any other business information supplied. By accessing any part of this website, you indicate you accept this notice. If you do not accept you must leave this website immediately.

Postage Planet reserves the right to make changes to these terms and conditions at any time and it is your responsibility to check here for the valid terms and conditions.

Other than personally identifiable information, which is covered under the privacy policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. Postage Planet will have no obligations with respect to such material. Postage Planet and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use that material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.

The terms of use of this site do not affect your statutory rights as a consumer.

While Postage Planet tries to ensure information on this website is correct, we do not promise it is accurate or complete. Postage Planet may make changes to the material on this website, or to the services and prices described in it, at any time without notice. The material on this website may be out of date and Postage Planet makes no commitment to update that material.

You may not misuse the website (including by hacking).

Postage Planet will fully co-operate with any law enforcement authorities or court order requests directing us to disclose the identity or location of anyone posting any material in breach of our terms of use or law.

The material on this website is provided without any conditions, warranties or any other terms. Postage Planet provide you with this website on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including any conditions implied by law which but for this legal notice might apply in relation to this website).

If your use of material on this website result in the need for servicing, repair or correction of equipment, software or data, you assume all associated costs.

"Postage Planet, "We", "Us", or "Our" means:

Postage Planet
Registered in England and Wales at:
Kent Barn
St. Radigunds Abbey Farm
Abbey Road
Dover
Kent
United Kingdom
CT15 7DL

Phone: +44 (0) 1304 448868

VAT number: 130 2479 45

Information supplied in our web pages has been prepared with care and is accurate to the best of our knowledge, this information being honest, decent and legal from the date of creation. You agree that information or material accessed or downloaded through our web pages for personal or private use is done so entirely at your own risk and that you accept responsibility for any damage to hardware or software or data loss even if we are aware of the possibilities of such damage.

Purpose
Postage Planet

Postage Reseller

Disclaimers and Limitation of Liability
To the extent permitted by law, Postage Planet provides this site and content on an "as-is" and "as available" basis. We make no representation or warranty of any kind, express or implied, regarding the content or availability of this site; or that it will be timely or error-free; that defects will be corrected; or that the site or server that makes it available are free of viruses or other harmful components. Access to this website may be suspended temporarily without notice.

Subject to the previous paragraph, neither Postage Planet nor its directors, officers, agents, employees or contractors shall have any liability for any direct, indirect, special or consequential losses or damages (including without limitation, damages for loss of business or loss of profits), arising in contract, tort or otherwise from the use or inability to use this site.

Nothing in these terms shall exclude or limits liability for death or personal injury resulting from our negligence or that of our agents or employees.

Intellectual Property
All copyright, trade marks and other intellectual property rights in this site and its content (including without limitation the site design, text, graphics, logos, icons, images and all software, databases and source code connected with the site) are owned by or licensed to Postage Planet or otherwise used by Postage Planet as permitted by law.

You may download or print selections of this web site if only used for your personal information and not for reproduction. Except where stated, the text, graphics and information of the web site are the copyright of Postage Planet. Copying and storage of this web site for permanent use or incorporation and reproduction whether for new media or paper use is strictly prohibited.

Any rights not expressly granted in these terms are reserved. The entire contents of Postage Planet are copy protected with all rights reserved and remain our property.

Indemnity
You must indemnify and hold harmless Postage Planet, its directors, officers, employees, agents, vendors, advertisers, partners and suppliers and keep them indemnified against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from your access to and use of this site, any breach or violation of the terms of use of this site, or your violation of any law or your violation of the rights of any third party.

Availability
While Postage Planet will try and ensure the website is available 24 hours a day, we will not be liable if the site is unavailable at any time or for any period. We will normally notify customers in advance of any service unavailability, however, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time. Access to this website may be suspended temporarily without notice.

Third Party sites
This site may contain links to other websites not under the control of Postage Planet. Postage Planet is not responsible for the practices, content or availability of such websites. We provide the links as a convenience only and any link does not imply endorsement of, sponsorship of, or affiliation with the linked site. If you decide to access linked third party websites, you do so at your own risk, and we will not be held responsible or liable for any loss or damages caused by use of or reliance on any contents, goods or services available on such websites.

You may provide a non-framed link to this site from any other business or service website but not in any way which gives the impression that we are associated with or have approved such other site, unless expressly agreed to by ourselves in writing.

Limitations of Use
The site is designed for persons located in the UK. We make no representation that any information, materials or functions included in this site are appropriate for use in any other jurisdiction.

You must be over 16 years of age to use our service. Also, you agree not to impersonate any other person or entity or to use a false name or a name you are not authorised to use. You are not allowed to register multiple memberships. Violation of this clause may result in termination of your membership.

By using this site, you warrant that any personal information provided is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or contacting us.

Members' passwords should be kept confidential at all times, and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone has knowledge of your password then you should contact us immediately.

You may not use the site for any unlawful or unauthorised purpose, including without limitation:

  • Distributing any unlawful, libellous, abusive, threatening, harmful, obscene or otherwise objectionable material
  • Transmitting material that constitutes a criminal offence, results in civil liability or otherwise breaches any laws, regulations or codes of practice
  • Interfering with any other persons use or enjoyment of the site
  • Damaging, disabling or impairing the operation of this site or attempting to gain unauthorised access to this site or to networks connected to it, through hacking, spoofing or other such similar means

Feedback and User Submissions
We do not solicit nor wish to receive any confidential or proprietary information from you. Nor do we wish to receive any creative materials, ideas or suggestions other than those we specifically request.

If you do send to us by email or otherwise, any communication or material, you represent and warrant that the information and material is original to you, and you will be deemed to have granted us a perpetual, world-wide, royalty-free license to use such communications or material in any way we see fit and we will be free to use any such material or information contained in communications you send for any purpose whatsoever.

Placing an order
Postage Planet will make its best efforts to deal with third parties that are reputable, reliable and provide quality products and services. However Postage Planet does not accept responsibility or liability for the quality or quantity of any goods served, delivered by or collected from any third parties. It is the responsibility of the customer to thoroughly check the supplied goods before agreeing to pay for any meal/order.

It is the responsibility of the customer to ensure delivery address details are correct and detailed enough for the delivery driver to locate the address in adequate time. You must always provide a valid contact number and email when ordering online. Please provide additional delivery instructions in the relevant section on our checkout page. In the event that your address cannot be found, undelivered orders will be chargeable.

Return to Sender Charges
UK Parcels- £12+VAT per parcel
EU Parcels- £30+VAT per parcel
International Parcels - £45+ VAT per parcel these are also subject to any courier costs incurred for the return of the consignment.

 In the event that a parcel is greater in weight or dimensions than that permitted within the delivery purchased or was not declared correct at the time of booking and therefore the shipping costs are higher than quoted we will charge your payment method for the additional costs and a further surcharge of £10+ VAT will apply to cover additional administration. We will notify you of these charges within 10 working days of the monies being taken. The consignment may also be returned to the sender at your cost (please see "return to sender" charges on our "Terms and Conditions" page). .

Please make sure the email address you provide is correct and your mailbox is in proper working order, as all correspondence regarding your order is sent to this address.

Parcels Returned to Our Depot
After an attempted delivery, the Customer or the Recipient may request that an undelivered Consignment be returned to the Customer, delivered to the Recipient or redirected (and in the case of the Recipient's request, the Customer hereby consents to Postage Planet performing such action and subject to payment of such additional charges notified by Postage Planet to the person who makes the request. Postage Planet will perform such additional service on the terms and conditions set out in these Conditions or other such Postage Planet terms which govern the additional services, if such is the case.
If an undelivered Consignment is held by Postage Planet and is not claimed within 30 days of Postage Planet leaving notification of its attempted delivery at the delivery address (unless Undeliverable when no notification is required), Postage Planet shall, where reasonably practicable, attempt to contact the Customer. If this fails Postage Planet will be entitled to deal with the Consignment by destroying after the 30 days.

Users are prohibited from making false orders through our website. The use of cookies are used to monitor I.P. addresses as stated in our privacy policy in order to blacklist any computers which Postage Planet suspects of being used to commit false delivery requests. Postage Planet reserves the right to seek compensation through legal action for any losses incurred as the result of hoax delivery requests and will prosecute to the full extent of the law. Postage Planet accepts no liability for damages or losses incurred by the use or inability to use this or any affiliated website.

Payment
Once your order has been accepted, this represents an agreement between you and Postage Planet. Payment is made through a secure payment gateway.

All prices are inclusive of VAT and quoted in British (Sterling) Pounds.

Delivery charges are calculated per order . Any delivery charges will be displayed clearly in your order summary.

Prices are subject to change and all goods are subject to availability.

Cancellation
If you have cancelled an order prior to collection you can apply for a refund. This should be done in Writing via our Contact Us page.

Termination
We reserve the right to decline a new registration, terminate your right to link to the site, remove you as a user of this site, and/or prevent any further use if you violate any of the terms of use. If we consider there to be a risk of liability or loss to our partners, or us we may take any action deemed necessary to prevent such a liability or loss from occurring.

If we terminate your right to link to the site you must cease linking to the site immediately. Any person who holds a suspended or terminated membership must not order from or re-join this site without our prior written consent. We reserve the right to assign or sub-contract any or all of our rights and obligations under these terms.

Please note we have the ability to trace your IP address, and if necessary, contact your ISP in the event of a suspected breach of these terms of use.

Enforceability
If any part of these terms of use is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any of the remaining provisions of these terms of use.

No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.

Complaints
We shall not be liable to you under any circumstances for any loss or damage unless you notify us either via our website OR by written notice to

Postage Planet
Kent Barn
St. Radigunds Abbey Farm
Abbey Road
Dover
Kent
United Kingdom
CT15 7DL

(a)   14 days of delivery of the Consignment in the case of damage to all or part of a Consignment or loss of part of a Consignment;

(b)   and in all other cases (including, but not limited to, loss of the whole of a Consignment) within 28 days from when the Consignment was collected or received by us.

Governing Law
This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

We recommend you print a copy of these terms of use for your future reference. A link is provided for you to do so.

If you have any questions regarding these terms of use or any aspect of our service please contact us.